NeGD is currently inviting applications for the following positions purely on Contract basis initially for a period of 3 years which is further extendable as per the requirement of the project.

Roles & Responsibilities:

Stakeholder Engagement & Requirement Gathering
• Engage with Ministry officials, domain experts, and end-users to understand business processes, challenges, and transformation objectives, including opportunities for AI adoption.
• Conduct requirement elicitation sessions, interviews, workshops, and field visits to identify use cases including AI (e.g., document classification, chatbot automation, predictive analytics).
• Translate stakeholder inputs into clear functional, non-functional, and AI-specific requirements (e.g., model accuracy, explainability, data readiness).

Business Process Mapping, Gap Analysis & AI Opportunity Identification
• Document AS-IS and TO-BE business process workflows using standard tools (e.g., BPMN).
• Perform gap analysis between current systems and desired digital/AI-enabled solutions.
• Identify inefficiencies and recommend process reengineering (e.g., NLP for document processing, ML for citizen service prioritization).

Documentation & Solution Design Support
• Prepare and maintain BRDs, FRS, SRS, Use Cases, and User Stories, including AI-specific artifacts like data flow diagrams, model evaluation criteria, and ethical considerations.
• Support drafting of Concept Notes, DPRs, RFPs, RFQs, and Technical Evaluation Criteria with AI components (e.g., model lifecycle, training data specifications).
• Collaborate with Solution Architects and Data Scientists to align functional requirements.

Project Coordination and UAT Support
• Liaise between stakeholders and development teams to ensure smooth implementation of intelligent systems.
• Participate in UAT planning, test case review, and issue resolution, including validation of AI outputs against business expectations.
• Track and report progress on deliverables, model performance metrics, risks and mitigation plans.

Digital Transformation Strategy, AI Ethics & Policy Alignment
• Align solutions with national digital governance policies, MeitY standards, and frameworks.
• Promote responsible adoption of Digital Public Goods and AI tools (e.g., Aadhaar, DigiLocker, UPI, ONDC) wherever applicable.
• Ensure usability, inclusivity, and accessibility of digital services from a citizen perspective.

Qualifications:

B.E./B.Tech/MCA or equivalent

Important Links:

About National e-Governance Division (NeGD)

The National e-Governance Division (NeGD) is an independent business division under the Digital India Corporation, Ministry of Electronics and Information Technology. NeGD has been playing a pivotal role in supporting MeitY in Programme Management and implementation of e-Governance projects and initiatives undertaken by various Ministries/ Departments, both at the Central and State levels.

NeGD has been spearheading several innovative initiatives under the aegis of the Digital India Programme. Those have been developed keeping the vision areas of Digital India at the core- providing digital infrastructure as a core utility to every citizen, governance and services on demand and in particular, digital empowerment of the citizens of our country; some of these initiatives include DigiLocker, UMANG, Poshan Tracker, OpenForge Platform, API Setu, National Academic Depository, Academic Bank of Credits, Learning Management System.