Business Analyst (Pension Domain Knowledge)

Contractual
Delhi/NCR
Posted 52 minutes ago

NeGD is currently inviting applications for a Business Analyst (Pension Domain Knowledge) position on a contractual basis, initially for three years, with possible extensions as the project requires.

Position Business Analyst (Pension Domain Knowledge)
No. of Positions 01
Last Date 6th October 2026

Responsibilities

  • Gather & document business requirements specific to pension administration, legal/regulatory provisions (CCS Pension Rules, 1972) & fund/grant management processes
  • Act as the subject-matter expert on pension domain rules & calculations, translating complex domain regulations into functional specifications for the technical team
  • Map end-to-end workflows for pension sanction (PPO tracking/Bhavishya), grievance redressal (CPENGRAMS), retiree experience (Anubhav) & life-certificate (DLC/Jeevan Pramaan) processes
  • Support design of the unified pensioner identity & Master Data Management approach anchored on the PPO number
  • Define acceptance criteria, validation rules & reporting metrics relevant to pension-sanction SLAs & grievance-resolution timelines
  • Perform User Acceptance Testing (UAT) & other domain-related testing/validation, and support training & change-management for DoPPW officials & field offices
  • Liaise with DoPPW, CPAO, disbursing banks, the Directorate of Estates & pensioner associations to validate domain requirements

Important Links

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About National e-Governance Division (NeGD)

The National e-Governance Division (NeGD) is an independent business division under the Digital India Corporation, Ministry of Electronics and Information Technology. NeGD has been playing a pivotal role in supporting MeitY in Programme Management and implementation of e-Governance projects and initiatives undertaken by various Ministries/ Departments, both at the Central and State levels.

NeGD has been spearheading several innovative initiatives under the aegis of the Digital India Programme. Those have been developed keeping the vision areas of Digital India at the core- providing digital infrastructure as a core utility to every citizen, governance and services on demand and in particular, digital empowerment of the citizens of our country; some of these initiatives include DigiLocker, UMANG, Poshan Tracker, OpenForge Platform, API Setu, National Academic Depository, Academic Bank of Credits, Learning Management System.