NeGD is currently inviting applications for the position of Lead Business Analyst (Tech)  on a contractual basis for a period of three years.

Responsibilities

On Boarding
Develop relationship with departments to bring their important services on UMANG. Coordinate with concerned Government officials and all vendors to make the chosen services Live
Creation and implementation of business and functional requirements for mobile application integration

Monitoring
Interact with quality audit partner to monitor testing bugs and their resolution by the implementing agency
Bring out regular progress assessment reports with qualitative inputs and flagging off any deviations/issues that would need to be looked into by the higher authorities
Assist in any other work incidental to the monitoring and implementation of UMANG

Support
Coordinate with different central and state agencies whose applications are integrated with UMANG
Post delivery of services, keep in touch with departments to resolve any operational issue and endeavor to keep the services up and running
Develop and manage relationships with integrated departments on UMANG in order to better understand the issues in service delivery and take steps to ensure customer delight
Ensure that issues/complaints raised through various channels (including social media, Playstores etc.) are addressed

Reporting
Prepare reports, presentations for both internal and external distribution on project progress
Assess and support on meeting contractual obligations of partner agencies and any other requirements necessary to department applications on UMANG
Maintain adherence to project timelines and ensure quality of output/deliverables

Important Links

About National e-Governance Division (NeGD)

The National e-Governance Division (NeGD) is an independent business division under the Digital India Corporation, Ministry of Electronics and Information Technology. NeGD has been playing a pivotal role in supporting MeitY in Programme Management and implementation of e-Governance projects and initiatives undertaken by various Ministries/ Departments, both at the Central and State levels.

NeGD has been spearheading several innovative initiatives under the aegis of the Digital India Programme. Those have been developed keeping the vision areas of Digital India at the core- providing digital infrastructure as a core utility to every citizen, governance and services on demand and in particular, digital empowerment of the citizens of our country; some of these initiatives include DigiLocker, UMANG, Poshan Tracker, OpenForge Platform, API Setu, National Academic Depository, Academic Bank of Credits, Learning Management System.