Digital India Corporation is inviting applications for the position of Manager (Capacity Building & Onboarding) purely on Contract/ Consolidated basis for MY Bharat project.

Responsibilities:

The primary duties and responsibilities will include:

1. Capacity Building & Training Management

• Develop and execute comprehensive capacity-building strategies to enhance stakeholders’ skills and knowledge in digital platform usage and related tools.
• Design and deliver training programs, workshops, and seminars on platform functionalities, software practices, and operational methodologies.
• Implement evaluation mechanisms to measure training effectiveness and continuously improve learning outcomes.
• Develop e-learning materials, training manuals, FAQs, and knowledge resources for sustained learning.

2. Onboarding & Partner Enablement

• Lead onboarding and induction programs for internal teams, ensuring clarity on objectives, workflows, and compliance protocols.
• Manage digital onboarding for partner organizations, including NGOs, academic institutions, ministries, and corporates.
• Coordinate partner registration, verification, and activation processes on digital platforms.
• Maintain updated SOPs, documentation, and onboarding dashboards.

3. Stakeholder Engagement & Communication

• Serve as a liaison between project leads, technical teams, and partner organizations to ensure seamless coordination.
• Communicate platform updates, operational guidelines, and policy changes effectively across all levels.
• Prepare and present MIS reports, progress updates, and performance metrics to senior management.

4. Programme Monitoring & Evaluation

• Track and report progress of onboarding, training, and partner engagement activities using data-driven dashboards.
• Monitor KPIs, assess programme impact, and identify gaps or challenges for timely resolution.
• Recommend process enhancements to optimize efficiency and scalability of institutional programmes.

5. Leadership & Resource Management

• Supervise and mentor trainers and coordinators involved in capacity-building initiatives.
• Develop and manage budgets, timelines, and operational plans for training and onboarding projects.
• Foster a collaborative, performance-driven environment that aligns with institutional objectives.

Important Links:

About Digital India Corporation

Digital India Corporation has been set up by the ‘Ministry of Electronics & Information Technology, Government of India’, to innovate, develop and deploy ICT and other emerging technologies for the benefit of the common man. It is a ‘not for profit’ Company under Section 8 of the Companies Act 2013. The Company has been spearheading the Digital India programme of the Government of India, and is involved in promoting use of technology for e-Governance/e-Health / Telemedicine, e-agriculture, e-Payments etc. The Digital India programme promotes safety and security concerns of growing cashless economy and addresses challenges confronting its wider acceptance. It also promotes innovation and evolves models for the empowerment of citizens through Digital initiatives and promotes participatory governance and citizen engagement across the government through various platforms including social media.