Digital India Corporation is currently inviting applications for the following positions purely on Contract/ Consolidated basis for DPDPA Project.

Qualification & Experience

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field
• 5+ years of experience in technical support, service operations, or IT support, including experience managing a team.
• Strong understanding of support operations, ticketing systems, SLAs, and incident management processes.
• Experience handling escalations, coordinating with technical teams, and managing service delivery.
• Ability to analyze support metrics, identify patterns, and recommend improvements.
• Strong leadership, communication, and team management skills.
• Ability to handle pressure, prioritize tasks, and ensure timely resolution of issues.

Important Links:

About Digital India Corporation

Digital India Corporation has been set up by the ‘Ministry of Electronics & Information Technology, Government of India’, to innovate, develop and deploy ICT and other emerging technologies for the benefit of the common man. It is a ‘not for profit’ Company under Section 8 of the Companies Act 2013. The Company has been spearheading the Digital India programme of the Government of India, and is involved in promoting use of technology for e-Governance/e-Health / Telemedicine, e-agriculture, e-Payments etc. The Digital India programme promotes safety and security concerns of growing cashless economy and addresses challenges confronting its wider acceptance. It also promotes innovation and evolves models for the empowerment of citizens through Digital initiatives and promotes participatory governance and citizen engagement across the government through various platforms including social media.