NeGD is currently inviting applications for the position of Business Analyst / Business Development Executive and Sr. Business Analyst / Sr. Executive – Business Development purely on Contract basis initially for a period of 2 years which is further extendable as per the requirement of the project..

The last date of receipt of application will be 06th December 2024 i.e. Friday.

1. Business Analyst / Business Development Executive
No. of Positions : 04
Qualification: B.E/ B. Tech/ MCA/ MBA or equivalent
Experience (Years): 2-5 Years
Budget : Maximum upto 9 LPA

Job Description

Onboarding

 Develop and maintain relationships with key departments to onboard their critical services onto NeGD projects.
 Coordinate with government officials and vendors to facilitate the launch of selected services.
 Utilize technical understanding for API integration and API testing to ensure seamless software
 Create and review Functional Requirement Specifications (FRS) and API documentation.

Monitoring

 Collaborate with quality audit partners to track bugs, ensure timely resolution, and maintain quality standards.
 Generate progress assessment reports with qualitative inputs, highlighting deviations for senior management review.
 Provide support for project monitoring and implementation tasks as needed.

Support

 Coordinate with various central and state agencies for application integration and postintegration operations.
 Maintain relationships with integrated departments to ensure service delivery and customer satisfaction.
 Address and resolve issues/complaints from various channels, including social media and app platforms, to ensure a positive customer experience.

Reporting

 Prepare reports and presentations for internal and external stakeholders on project status and progress.
 Ensure partner agencies meet contractual obligations and assist in meeting project requirements.
 Monitor adherence to project timelines, ensuring high-quality output and deliverables.
 Support audits (e.g., SLA, Security) by third-party auditors, ensuring compliance and quality standards.

2. Business Analyst / Business Development Executive
No. of Positions : 02
Qualification: B.E/ B. Tech/ MCA/ MBA or equivalent
Experience (Years): 5-8 Years
Budget : Maximum upto 14 LPA

Job Description

Onboarding

 Lead strategic efforts to develop and maintain high-level relationships with key government departments to onboard critical services onto NeGD projects.
 Serve as the primary liaison between senior government officials, stakeholders, and vendors to ensure the successful launch of selected services.
 Provide advanced technical oversight on API integration and software functionalities, ensuring seamless onboarding.
 Create, review, and refine comprehensive Functional Requirement Specifications (FRS) and API documentation for technical clarity and accuracy.

Monitoring

 Oversee quality assurance processes by collaborating with quality audit partners to identify bugs, manage their resolution, and ensure project quality.
 Produce in-depth progress assessment reports with detailed qualitative and quantitative insights, highlighting significant deviations for executive review.
 Lead monitoring efforts and provide guidance on project implementation, ensuring alignment with project goals and timelines.

Support

 Facilitate high-level coordination with central and state agencies for application integration and maintain strong post-delivery relationships.
 Act as the senior point of contact for resolving operational issues, fostering long-term relationships with integrated departments.
 Manage escalated issues and complaints from multiple channels, ensuring timely resolution to enhance customer satisfaction and operational efficiency.

Reporting

 Develop and present executive-level reports and presentations on project progress, risks, and milestones for both internal and external stakeholders.
 Ensure compliance with contractual obligations and partner requirements, offering expert support for audit processes.
 Maintain strict adherence to project timelines, overseeing deliverables to guarantee quality standards and performance metrics.

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About National e-Governance Division (NeGD)

The National e-Governance Division (NeGD) is an independent business division under the Digital India Corporation, Ministry of Electronics and Information Technology. NeGD has been playing a pivotal role in supporting MeitY in Programme Management and implementation of e-Governance projects and initiatives undertaken by various Ministries/ Departments, both at the Central and State levels.

NeGD has been spearheading several innovative initiatives under the aegis of the Digital India Programme. Those have been developed keeping the vision areas of Digital India at the core- providing digital infrastructure as a core utility to every citizen, governance and services on demand and in particular, digital empowerment of the citizens of our country; some of these initiatives include DigiLocker, UMANG, Poshan Tracker, OpenForge Platform, API Setu, National Academic Depository, Academic Bank of Credits, Learning Management System.