NeGD is currently inviting applications for the position of Onboarding Expert purely on Contract basis initially for a period of 2 years which is further extendable as per the requirement of the project.

The last date of receipt of applications is 25.03.2025.

1. Onboarding Expert
No. of Positions: 01

Required Technical Skills

Business Development:

• Work closely with Central Government/ State Government/ Private and Public organizations to understand their requirements and develop a customized onboarding plan
• Develop and implement strategies to achieve business objectives
• Build and maintain strong client relationships through effective communication and negotiation.
• Research market trends, competitor activities, and customer needs to drive strategic decisions.
• Prepare proposals, presentations, and business plans to attract potential clients.
• Develop and implement onboarding strategies to ensure successful transitions for new clients or customers
• Serve as the primary point of contact for onboarding activities for clients
• Manage and coordinate all aspects of the onboarding process, including project scoping, technical integration, and client training
• Collaborate with cross-functional teams, including engineering, product, and customer support, to ensure successful onboarding experience for clients
• Identify areas for improvement in the onboarding process and work with internal teams to implement changes and improve efficiency
• Develop and maintain documentation for the onboarding process, including training materials and technical specifications
• Provide support to clients during the onboarding process and post-onboarding to support the company’s growth goals
• Monitor and track client progress during the onboarding process, providing regular status updates to internal and external stakeholders
• Maintain up-to-date knowledge of the company’s products and services and industry trends related to onboarding and technical integration.
• Experience in drafting documents such as Terms of Services, MoU
• Lead in driving growth, developing effective business strategies, and fostering a high-performance culture.

Program Management:

• Plan, execute, and monitor multiple programs to ensure timely delivery and alignment with business goals.
• Coordinate with cross-functional teams to ensure smooth execution of projects.
• Develop project roadmaps, milestones, and performance tracking metrics.
• Identify risks, resolve issues, and ensure compliance with industry standards and regulations.
• Optimize processes to improve efficiency and effectiveness.

Important Links:

About National e-Governance Division (NeGD)

The National e-Governance Division (NeGD) is an independent business division under the Digital India Corporation, Ministry of Electronics and Information Technology. NeGD has been playing a pivotal role in supporting MeitY in Programme Management and implementation of e-Governance projects and initiatives undertaken by various Ministries/ Departments, both at the Central and State levels.

NeGD has been spearheading several innovative initiatives under the aegis of the Digital India Programme. Those have been developed keeping the vision areas of Digital India at the core- providing digital infrastructure as a core utility to every citizen, governance and services on demand and in particular, digital empowerment of the citizens of our country; some of these initiatives include DigiLocker, UMANG, Poshan Tracker, OpenForge Platform, API Setu, National Academic Depository, Academic Bank of Credits, Learning Management System.