Digital India Corporation is inviting applications for the position of Tech Support Executive purely on Contract/ Consolidated basis for for Kisan Sarathi 2.0 project.

The last date for submission of applications shall be 20th November 2024.

Position: Tech Support Executive

No. of Positions: 02

Roles & Responsibilities:

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents.
• Provide accurate, valid and complete information by using the right methods/tools
• Liaison with development team for identifying ongoing issues, manage response and help development team during resolving the issues.
• Familiar with software development language PHP/ Python/ Java Script.
• Familiarity with MS office, reporting and documentation.
• Working knowledge of Linux, shell scripting, OS Ticket etc
• Good communication skills – verbal and written
• Training staff on newly installed hardware and software systems

Important Links:

About Digital India Corporation

Digital India Corporation has been set up by the ‘Ministry of Electronics & Information Technology, Government of India’, to innovate, develop and deploy ICT and other emerging technologies for the benefit of the common man. It is a ‘not for profit’ Company under Section 8 of the Companies Act 2013. The Company has been spearheading the Digital India programme of the Government of India, and is involved in promoting use of technology for e-Governance/e-Health / Telemedicine, e-agriculture, e-Payments etc. The Digital India programme promotes safety and security concerns of growing cashless economy and addresses challenges confronting its wider acceptance. It also promotes innovation and evolves models for the empowerment of citizens through Digital initiatives and promotes participatory governance and citizen engagement across the government through various platforms including social media.